Shipping
At Colormond, we value your experience every step of the way and want to ensure it is as pleasant and hassle-free as possible. Your purchase is shipped securely in a well-protected package to keep your treasures safe, and will be delivered by our carrier to the provided address. Delivery times may vary based on your location and can take up to 14 business days.
* Please note that custom orders may take longer to ship.
Shipping Cost
We’re delighted to offer complimentary international shipping for all orders. Customs or import duties may be charged once your order reaches its destination country and must be paid by the recipient. An alternative shipping method may be used when deemed appropriate to reach your target destination.
Order Processing
Orders are processed within 3-5 business days and shipped out accordingly. Although we strive to get orders out as soon as possible, processing times may increase during peak times and holidays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email that allows you to track your order. Colormond is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays or incorrect addresses are beyond our control. On the rare occasion that your order is tampered with or lost during shipment, please contact us immediately and we will work with the carrier to resolve the issue.
Returns
For more information about returning an item, read our policy on 15-Day Returns.
We're Here To Help
You can contact us at help@colormond.com with any questions you may have. Our dedicated customer service team will be delighted to assist you with your inquiry.
* Please note that custom orders may take longer to ship.
Shipping Cost
We’re delighted to offer complimentary international shipping for all orders. Customs or import duties may be charged once your order reaches its destination country and must be paid by the recipient. An alternative shipping method may be used when deemed appropriate to reach your target destination.
Order Processing
Orders are processed within 3-5 business days and shipped out accordingly. Although we strive to get orders out as soon as possible, processing times may increase during peak times and holidays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email that allows you to track your order. Colormond is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays or incorrect addresses are beyond our control. On the rare occasion that your order is tampered with or lost during shipment, please contact us immediately and we will work with the carrier to resolve the issue.
Returns
For more information about returning an item, read our policy on 15-Day Returns.
We're Here To Help
You can contact us at help@colormond.com with any questions you may have. Our dedicated customer service team will be delighted to assist you with your inquiry.